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Cybersecurity Awareness Month

Cybersecurity Awareness Month

THE SCAMMER'S PLAYBOOK

Every scam starts the same way. A text. An email. A phone call. A moment of trust.

 

OPEN THE FILES BELOW.

Real scams. Real tactics. Real warning signs. Explore how scammers operate and learn how to spot the red flags before they become a problem.

CASE #001 • The Banking Alert Text

The Setup

A text message arrives. It looks legitimate. It feels urgent. It wants immediate action.

FFCB FRAUD ALERT

Suspicious activity detected on your account.
Please verify immediately:
secure-ffcb-alert.net

The Clue

At first glance everything appears normal. The logo looks real. The wording sounds official. The urgency feels legitimate.

secure-ffcb-alert.net

Not ffcb.com. A fake website designed to steal login credentials and personal information.

The Goal

Scammers aren't trying to break into your account. They're trying to convince you to hand over the keys.

Red Flags

  • Unexpected fraud alert
  • Creates urgency
  • Requests immediate action
  • Suspicious website address

Protect Yourself

Never click links inside unexpected fraud alerts. Go directly to ffcb.com or call First Federal Community Bank using a trusted phone number.

Case Review Complete.
Ready for the next challenge? Explore additional fraud prevention resources and take a short quiz to see how well you can spot the warning signs.
Learn More
Take the Quiz

CASE #002 • The Grandchild Emergency

The Setup

"Grandma, please don't tell Mom. I've been in an accident and I need money right now."

The scammer creates panic and emotion before giving you time to think.

Red Flags

  • Urgent request for money
  • Pressure to act now
  • Request to keep it secret
  • Unusual payment methods

Protect Yourself

Hang up and call the family member directly using a known phone number.

Case Review Complete.
Ready for the next challenge? Explore additional fraud prevention resources and take a short quiz to see how well you can spot the warning signs.
Learn More
Take the Quiz

CASE #003 • The Fake Bank Caller

The Setup

"This is the Fraud Department. Your account has been compromised. We need a verification code immediately."

The phone number looks real. The caller sounds professional.

The Goal

Get your online banking credentials or security code.

Remember

FFCB will never ask for your one-time verification code.

Case Review Complete.
Ready for the next challenge? Explore additional fraud prevention resources and take a short quiz to see how well you can spot the warning signs.
Learn More
Take the Quiz

CASE #004 • The Marketplace Buyer

The Setup

"I accidentally paid you too much. Send the extra money back."

The original payment is fake. The refund you send is real.

Red Flags

  • Overpayment
  • Urgent refund request
  • Pressure tactics
  • Suspicious buyer behavior
Case Review Complete.
Ready for the next challenge? Explore additional fraud prevention resources and take a short quiz to see how well you can spot the warning signs.
Learn More
Take the Quiz
CASE #005 • The Verification Code Trap

The Setup

"We just sent a security code to your phone. Please read it back to verify your identity."

The code wasn't sent for verification. The code was sent because someone is trying to log into your account.

Rule

Never share a verification code with anyone.

Case Review Complete.
Ready for the next challenge? Explore additional fraud prevention resources and take a short quiz to see how well you can spot the warning signs.
Learn More
Take the Quiz

CASE #006 • The Unpaid Toll Scam

The Setup

FINAL NOTICE: Immediate action required. Pay your outstanding toll balance now.

The scammer wants your debit card information.

Red Flags

  • Unexpected text
  • Payment demand
  • External link
  • Urgent deadline
Case Review Complete.
Ready for the next challenge? Explore additional fraud prevention resources and take a short quiz to see how well you can spot the warning signs.
Learn More
Take the Quiz
CASE #007 • The Tech Support Scam

The Setup

WARNING! Your device has been infected. Call support immediately.

The alert is fake. The support technician is fake. The goal is access to your device and your financial information.

Protect Yourself

Close the browser and never allow remote access to someone who contacted you unexpectedly.

Case Review Complete.
Ready for the next challenge? Explore additional Tech Support Scam resources and take a short quiz to see how well you can spot the warning signs.
Learn More
Take the Quiz

CASE #008 • The Package Delivery Scam

The Setup

Your package could not be delivered. Click here to update payment information.

A small fee is requested. The goal isn't the fee. The goal is your card information.

Red Flags

  • You weren't expecting a package
  • Suspicious link
  • Request for payment information
  • Urgent language
Case Review Complete.
Ready for the next challenge? Explore how to verify requests before taking action.
Learn More

 
CASE #009 • The Romance Scam

The Setup

Georgina thought she had found companionship online.

After connecting with someone claiming to be a U.S. service member overseas, daily conversations turned into a close relationship. The individual shared personal stories, talked about a future together, and eventually began requesting financial help for a series of emergencies involving gemstones, taxes, legal fees, and travel complications.

Believing she was helping someone she cared about, Georgina sent money multiple times. By the time she spoke with law enforcement, she had lost more than $100,000.

Click here to Read Georgina's Full Story

He told Georgina he was coming to see her but had some trouble with his bank card not working in Nigeria and couldn’t get funds to pay for an export tax on his gemstones. 

The Lesson

Romance scammers build trust before they ask for money. If an online relationship quickly becomes a financial obligation, it's time to stop, verify, and seek advice from someone you trust.

Red Flags

  • Never met in person
  • Repeated excuses
  • Financial emergency appears suddenly
  • Requests wire transfers or gift cards
FILE CLOSED. LESSON LEARNED.
Scams don't just happen online. They happen to real people every day. Learn from a real-world example of this scam in action.

PAUSE.

Scammers want speed. Security starts by slowing down.

How To Stop The Playbook

 

Verify First

Contact organizations using a website or phone number you know is legitimate.

Protect Codes

Verification codes are meant for you and only you.

Question Urgency

Scammers depend on rushed decisions.

Trust Your Instincts

If something feels off, stop and investigate before acting.

FRAUD STOPS WITH ME.

Scammers constantly change tactics, but their goal remains the same: earn your trust before they take your information or your money. Think. Verify. Protect.

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