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At First Federal Community Bank, protecting your financial information is a responsibility we take seriously. Our knowledgeable team members are trained to handle your information with the highest level of care, privacy, and security.
Remember: We will never contact you asking for your online banking credentials, account passwords, debit card PIN, or security codes. If something doesn't feel right, give us a call. We're always here to help.
24/7 Fraud MonitoringEnjoy peace of mind knowing your debit and credit card activity is monitored around the clock. If your card is lost or stolen, you'll have protection against unauthorized transactions.
Card Controls & AlertsManage your cards with confidence. Easily lock or unlock your debit card, set up account alerts, and control how, when, and where your cards can be used.
FDIC InsuranceYour deposits are protected through FDIC insurance up to applicable limits, providing an added layer of security for your hard-earned money.
When you sign in from a new device or location, we'll verify it's really you through Two-Factor Authentication (2FA). This extra layer of protection helps keep your accounts secure by sending a verification code via text message or phone call.
For added convenience and security, our digital banking platforms also support secure biometric authentication, allowing you to sign in using features such as fingerprint or facial recognition on compatible devices.
While FFCB works around the clock to protect your information, there are steps you can take to strengthen your own security and help prevent fraud.
Create a unique online banking username.Avoid using your account number or personally identifiable information whenever possible.
Create a strong password.Use a combination of uppercase and lowercase letters, numbers, and special characters. Avoid reusing passwords across accounts.
Enable an authenticator app.Add another layer of protection to your digital banking login process by enabling multi-factor authentication.
Turn on account alerts.Notifications can help you quickly identify suspicious activity and respond before it becomes a larger issue.
Monitor your credit reports.Identity theft can remain undetected for months. Regularly reviewing your credit reports can help identify issues early.
Keep your contact information updated.Make sure your phone number and email address are current so we can promptly reach you if potential fraud is detected.
At First Federal Community Bank, security is a partnership. We're committed to protecting your accounts, and these simple habits can help keep your financial information safe and secure.
If you suspect fraud, unauthorized account activity, or believe your personal information has been compromised, contact First Federal Community Bank immediately.
Reporting suspicious activity quickly allows our team to help secure your accounts and minimize potential losses.
Please be prepared to provide details about suspicious transactions, communications, or account activity so we can investigate effectively.
Our team is committed to helping you navigate fraud concerns, secure your accounts, and regain peace of mind as quickly as possible.
You are leaving our website. We are not endorsing or guaranteeing the products, information or recommendations provided by the organizations linked to our website. We are not liable for any failure of products or services advertised on those sites. We are not responsible for the validity, collection, use or security of information by organizations that may be linked to our website. We encourage you to read the privacy policies of websites reached through the use of links from our website.
